All of our products Quality American Made – 100% Made in the U.S.A. from 100% Domestic U.S.A. Raw Materials & American Labor.

We offer a 30 Day Money Back Guarantee on all products if in unused condition. 

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Any returns after 30 days are at our discretion, and subject to individual determination on a case-by-case basis, and are not guaranteed.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You are are responsible for all return shipping & handling costs or associated fees. We will not pay for or provide return shipping under any circumstances.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 

Intense Fabrication & Design, Inc. 

ATTN: Returns

1266 OH-7

Brookfield Township, Ohio 44403

United States of America


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns

To return your product, you should mail your product to:

Intense Fabrication & Design, Inc. 

ATTN: Returns

1266 OH-7

Brookfield Township, Ohio 44403

United States of America

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


We offer a standard 1 Year Limited Warranty covering Materials & Labor on all products we sell. Our warranty applies only when the product is subject to normal use as directed and within the specifications outlined for the product. We disclaim any and all warranties or claims for damage in any event where our products are used in extreme conditions, outside of the product’s specifications, or unreasonable circumstances beyond our control or foresight.


All products sold are sold AS-IS. You agree to hold us harmless for any damage or injury resulting from the use of our products under all circumstances. USE AT YOUR OWN RISK. 

Need help?

Contact us at [email protected] for questions related to refunds and returns.R